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Privacy Policy

The Reach Catering Co.

Last updated: 15 October 2026

At The Reach Catering Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our catering services.

1. Information We Collect

We may collect the following personal information:

  • Your name and contact details, including email address and telephone number.

  • Event information, including dates, locations, guest numbers and catering requirements.

  • Dietary requirements and allergy information you choose to provide.

  • Information relating to quotations, bookings, invoices and payments.

  • Information submitted through our website contact forms or newsletter subscription.

We may also collect technical information through cookies and website analytics.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide catering quotations.

  • Arrange, manage and deliver catering services.

  • Communicate about bookings, payments and event requirements.

  • Manage dietary requirements and food safety.

  • Maintain business records and meet legal obligations.

  • Send marketing updates and special offers where you have consented or where otherwise permitted by law.

  • Improve our website and customer experience.

3. Legal Basis for Processing

We process personal information where necessary to fulfil a contract, take steps before entering a contract, comply with legal obligations, or pursue legitimate business interests.

Where required, we obtain your consent, including for certain marketing communications, cookies and the processing of sensitive dietary or health information.

4. Sharing Your Information

We may share relevant information with trusted service providers, including catering suppliers, event partners, payment processors, website providers and professional advisers, where necessary.

We do not sell your personal information.

Where information is transferred outside the UK, we take appropriate steps to ensure that it is protected in accordance with applicable data protection laws.

5. Data Security and Retention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

We retain information only for as long as necessary for the purposes described in this policy, including any applicable legal, accounting or regulatory requirements.

6. Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information in certain circumstances.

  • Object to or restrict certain processing.

  • Request the transfer of your information where applicable.

  • Withdraw consent where processing is based on consent.

You also have the right to raise concerns with the Information Commissioner's Office (ICO) at www.ico.org.uk.

7. Cookies

Our website may use essential cookies and, with your consent where required, analytics or marketing cookies.

You can manage your cookie preferences through the available website settings or your browser.

8. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing communications, we may send you information about our catering services, events and special offers.

You can unsubscribe at any time using the link in our marketing emails or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will be published on our website.

10. Contact Us

For privacy-related questions or requests, please contact:

The London Catering Co.

Email: info@thereachcatering.com

Telephone: +44 (0) 7894 089594

Address: Goldhurst House, Parr's Way, London W6 9AN

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